Privacy Policy
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you register, submit a form, post a job, or contact us, we may collect:
- Name
- Email address
- Phone number
- Business name
- Location details
- Payment or billing information (processed securely by third-party providers)
b) Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent
- Referring URLs
This data helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Provide and manage our services
- Connect customers with service providers
- Process payments and refunds
- Send job alerts, updates, and service notifications
- Respond to inquiries and support requests
- Improve website functionality and security
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information only with:
- Service providers relevant to your job request
- Trusted third-party partners (payment gateways, SMS/email providers)
- Legal authorities if required by law
All third parties are required to protect your information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Analyze traffic and usage patterns
- Improve website performance
You can disable cookies through your browser settings, but some features may not function properly.
5. Data Security
We take reasonable technical and organizational measures to protect your data against:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
However, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access or update your personal information
- Request deletion of your account
- Opt out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Website: https://soniccarpetrepair.com.au/
ACN : 693 406 398
ABN : 85 693 406 398